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Showing posts with the label consumer rights

Getting An Issue Resolved with Amazon Spain

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Tricky returns and combative sellers are reasons to reach out to Amazon outside o f Spain . Since living in Spain for several years, I’ve become quite the expert on navigating the ins and outs of Amazon's Spanish subsidiary. I admit.... I am wired with expecting Amazon's predictable workflows and policy guidelines across all their marketplaces globally. I also plead guilty of wanting to be treated with respect, regardless of the Amazon subsidiary I happen to be using. To my defense, let me point out that when I shopped in Colombia, Chile and U.K. these country-specific marketplaces were closely aligned with Amazon's corporate protocols and policies. There were hardly ever any incidents. The majority of transactions were frictionless from start to finish - returns included. So why do I have to prepare boxing gloves using Amazon in Spain? Because Spain gets life right, but work wrong.  Whenever I speak on the subject, it triggers this short-sighted commentary: Since ...